Whether we are helping with the day-to-day operations of your service center, helping with a succession plan for a shop owner wishing to retire or testing a new installer program from an aftermarket manufacturer or program group, Dytech is committed to the success of our partners and customers.
Consumers looking for a shop that offers a “dealership alternative” should take a look at Dytech’s affiliated shops. We believe that our customers deserve a service center that is transparent, bound by strong ethics and can offer you the very latest in technology to get you back on the road.
Who We Are
Jim Dykstra
Jim Dykstra is CEO of Dytech Automotive Group and Dykstra’s Auto Service, which has locations in Hudsonville, Byron Center, and Grand Rapids Michigan. Jim graduated in 1994 from Ferris State University with an Automotive Sciences degree. Jim’s dad Rich started Dykstra’s Auto Service in 1984 in Hudsonville, and Jim became partners with Rich in 1995.
Jim started the Dykstras Auto Byron Center location in 2008, and the Grand Rapids location in 2011. In addition to being involved at his church and raising a family of 5 children with his wife Lori, Jim is very involved in the Automotive Aftermarket and takes a global approach with his involvement. He is a currently serving on:
- Current AutoCare Association Board of Directors
- Founding Chairman Auto Care Association Emerging Technologies Committee
- Current member Ferris State Automotive Management Advisory Board
- Past Chair of the AutoCare CCPN committee
- Past Member of AutoCare Education committee
- Past Member of Delphi’s Customer Advisory Council
- Past Member of Aftermarket Auto Parts Alliance Service Dealer Council
Mark Doornbos
Mark has been working in the Automotive Aftermarket for over 30 years. The majority of his career has been spent at the warehouse distributor level. As Vice President of Marketing for Jobbers Warehouse Service, Inc., Service Dealer Marketing Manager for Auto-Wares Group of Companies and Director of Marketing for Parts Depot, Inc., Mark was instrumental in developing and delivering marketing and training programs to help the independent installer succeed in an ever changing business climate. As an AMI accredited instructor, Mark has trained hundreds of installers on how to use key programs available to them to reach out to and retain customers and improve their shops performance. Since 2008, Mark has been the General Manager of Dykstra’s Auto Service, Inc.
As General Manager of Dytech, LLC, Mark’s oversees the daily operations of the Dytech affiliated shops plus plays a key management role in the daily operations of Dytech. Mark is a past Chairman of the Automotive Aftermarket Parts Alliance Service Dealer Committee and has served on the Automotive Aftermarket Industry Association’s Market Research Committee.
Mark lives in Grand Rapids, Michigan with his wife Tami and their children.